Skip to content
Support

How can we help?

Three steps, in order. Most questions end at the first one.

  1. Ask Wiz

    Wiz knows the product and your own bots. It answers in seconds.

    Open Wiz

    Wiz knows your own bots once you are signed in.

  2. Write to us

    Still stuck? Write to a person. We read every message.

    You cannot attach a file here. Write what happened in your own words, and we will ask if we need more.

    Write to us

    Opens your email app.

    The email carries your plan, whether you are on the web or in the app, the screen you were on, the app version and your message. Nothing else.

There is also a Discord where other traders and the team talk during the day.

Or skip the queue and try it yourself.

A first bot takes a minute and runs in Demo with simulated money.