Privacy policy

It's important to understand the Privacy Policy that apply when you use the TradingWizard AI.

TradingWizard.ai Privacy Policy
Effective Date: 2025-03-06

Welcome to TradingWizard.ai, developed by Odero AB ("we", "us", or "our"). TradingWizard.ai offers 1-Click In-Depth TradingView Analytics for Crypto, Stocks & Forex, powered by Kai, your AI trading wizard. Protecting your privacy is our priority. This Privacy Policy describes how we collect, process, store, and protect your personal information.

Information We Collect

- Personal Information: Information that personally identifies you, including but not limited to your name, email address, payment details, billing address, and any other information voluntarily provided during account registration, subscription, or transactions.

- Non-Personal Information: Technical data such as your IP address, browser type, referring URLs, operating system, and device identifiers, collected automatically when you visit our platform.

- Usage Information: Data about your interactions with TradingWizard.ai, including analytics, content generated, frequency and duration of visits, features used, and any actions taken within the platform.

- Device Information: Information regarding devices used to access TradingWizard.ai, such as device type, operating system, unique device identifiers, and other diagnostics data.

How We Use Your Information

We process your data to:

- Provide, operate, maintain, and improve TradingWizard.ai's services and features.
- Facilitate account creation, authentication, and secure access.
- Communicate with you, including responding to inquiries, providing customer support, and sending important notices.
- Deliver personalized content and recommendations tailored to your preferences and trading activities.
- Perform analytics to enhance functionality, optimize user experience, and develop new features.
- Process transactions, subscriptions, and manage billing.
- Comply with legal obligations, prevent fraudulent activities, and protect our legal rights.

Data Sharing and Disclosure

- Third-Party Providers: We share your personal information with trusted third-party service providers necessary to deliver TradingWizard.ai services (e.g., payment processors, hosting services provided by Bubble.io). All third-party providers comply with strict confidentiality obligations, GDPR regulations, and are prohibited from using your data beyond providing their contracted services.

- Third-Party Data Sharing and AI Training

Odero AB may share submitted prompts, uploaded chart images, and generated analyses with our third-party AI provider, OpenAI, to help train, improve, and enhance AI model accuracy, performance, and features. Only data submitted after enabling this sharing will be shared. You have the right to withdraw this consent at any time by contacting us at hi@tradingwizard.ai.

- Legal Obligations: We may disclose your information if required by law, legal proceedings, or regulatory authorities, or to enforce our Terms of Service, protect the rights, property, or safety of TradingWizard.ai, its users, or the public.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred, subject to the acquiring party upholding the terms of this Privacy Policy.

Data Security and Retention

TradingWizard.ai, hosted on Bubble.io (SOC 2 Type II compliant), employs robust security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. We retain personal data only as long as necessary for the purposes described herein or to fulfill legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

You have specific rights concerning your personal information:

- Access: Request a copy of your personal data.
- Correction: Rectify inaccuracies or incomplete information.
- Deletion: Request deletion of your personal data under certain conditions.
- Restriction: Object to or restrict data processing.
- Portability: Request transfer of your data to another provider.
- Withdrawal: Withdraw consent at any time when data processing is based on your consent.

To exercise these rights, please contact us at hi@tradingwizard.ai.

International Data Transfers

Your data may be stored and processed outside your jurisdiction, including transfers to countries where our service providers operate. We ensure that such transfers comply with applicable data protection laws and safeguards, such as GDPR.

Children's Privacy

TradingWizard.ai does not knowingly collect or solicit information from individuals under the age of 18. If we become aware of personal data collected from children without parental consent, we will promptly remove such information.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes become effective immediately upon posting. Your continued use of TradingWizard.ai after policy updates implies acceptance of such changes. Please review this page periodically to stay informed.

Contact Information

For any inquiries, concerns, or requests related to your privacy or data protection rights, please contact us at:

Odero AB  
Email: hi@tradingwizard.ai

If you remain dissatisfied, you have the right to lodge a complaint with your local Data Protection Authority.

Thank you for trusting TradingWizard.ai. Your privacy and data security remain central to our commitment.